Shipping policy
Shipping Policy for Pulse Bazaar
Thank you for visiting and shopping at Pulse Bazaar. We proudly ship domestically across India as well as internationally to customers worldwide. Below are the terms and conditions that govern our shipping operations.
1. Order Processing Time
* All domestic and international orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
* You will receive an automated notification containing tracking details once your parcel is dispatched.
2. Domestic Shipping (India)
* Delivery Timeline: 3 to 7 business days post-dispatch.
* Shipping Rates: Free Shipping on all prepaid domestic orders. Cash on Delivery (COD) convenience fees (if applicable) are displayed at checkout.
3. International Shipping & Delivery Timelines
We offer worldwide shipping via reliable global carriers. Estimated delivery timelines after dispatch:
| Destination Region | Estimated Delivery Timeline |
|---|---|
| United States & Canada | 7 to 14 business days |
| United Kingdom & Europe | 7 to 14 business days |
| Australia & New Zealand | 8 to 15 business days |
| Middle East & Asia-Pacific | 5 to 10 business days |
| Rest of the World | 10 to 20 business days |
International shipping rates are calculated and displayed at checkout based on package weight and destination.
4. Customs, Duties & Import Taxes
* Pulse Bazaar is not responsible for any customs fees, duties, or taxes applied to your order.
* All fees imposed during or after shipping (customs tariffs, import duties, VAT, or brokerage fees) are the sole responsibility of the customer.
* Customs clearance procedures in your destination country may occasionally cause delivery delays beyond our original transit estimates.
5. Real-Time Tracking
* Once your package is dispatched, you will receive an Airway Bill (AWB) number and direct tracking link via email/SMS.
* For international shipments, tracking updates as the parcel passes through major international logistics hubs and local postal customs.
6. Address Accuracy & Delivery Attempts
* Please verify that your full street address, apartment/suite number, postal/ZIP code, and phone number are accurate at checkout.
* Couriers will make standard delivery attempts. We cannot reship or refund orders delivered incorrectly due to customer-provided address errors.
7. Damaged or Lost Shipments
* If your shipment arrives damaged or is lost in transit, please take unboxing photos/videos and contact our support desk within 48 hours of delivery to file a claim.
8. Contact Information
* Brand: Pulse Bazaar
* Support Email: pulsebazaarstore@gmail.com
* Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST